1688 · Taobao · one app
Buy from China without the fear
See your goods in our China warehouse before they ship
We check your goods in our China warehouse and add photos to your order. You look before anything ships. Then you approve, swap or get a refund.
Want a safe supplier?
You see photos of your own goods, not a sample.
Want to stop overpaying?
You see the price in China. Our purchasing service fee is 5% or less.
Want to start?
Order one small thing from your phone.
Search and order from 1688 and Taobao in the Aligana app. Photos come when your goods reach our China warehouse. We quote shipping after we pack your goods. Extra services at checkout, like special packaging, are your choice.
The problem
You pay. The box lands. It is not what you paid for.
You pay for your goods in China.
Weeks pass.
The box lands, and you open it.
Wrong colour. Wrong size. Some of it missing.
By then, your money is gone.
And the agent who took it stops picking up.
Here is what went wrong.
Nobody opened the box before it left China.
So nobody could ask the seller for a return while it was still there.
What the listing showed · What came
A big military bag
A keychain
A real phone
A dummy display phone
Caught in our China warehouse
Sent back before it left China
Yao, from Aligana
I've seen it, and it nearly happened to me.
I've seen buyers order what looked like a big military bag. A keychain arrived. Once, a listing made a dummy phone look real. I ordered it. Our warehouse in China checked it. The photos showed a dummy display phone. I sent it back fast, before it ever left China.
How it works
Five steps, from your phone
01
Download the app and register
Get the Aligana app for Android or iPhone.
02
Search and order
Find your goods on 1688 and Taobao, inside the app. You see our purchasing service fee before you pay.
03
We check your goods
Your goods arrive at our warehouse in China. We check them and add photos to your order. If there is a problem, we tell you.
04
You approve and submit to ship
Look at the photos and approve. Then choose your items, tap "submit to ship", and pick air or sea.
05
We pack, you pay for shipping, we ship
We repack your items into one box. We send you the final shipping price. You pay for shipping, and we ship.
The Safe System
Your goods, in photos, while they are still in China
Your goods arrive at our warehouse in China. We check them and add photos to your order. If there is a problem, we tell you. Then you choose:
Approve
You submit your items to ship.
Ask for a return
While your goods are still in China, you can ask us to return an item.
We talk to the seller for you. Each seller has its own return rules. Some accept returns within 48 hours. Some within 7 days. The seller's rules, and what you want, decide it: an exchange or a refund. A return may cost a little.
We are a registered company, in China and in Ghana.
One thing to know
You get photos only when your goods reach our warehouse in China. Send an order straight to your own shipper, and there are no photos.
The fee
Is 5% too much? Top up by mobile money, then compare.
Pay a Chinese site with a Ghanaian bank card
7%+
card fee at some Ghanaian banks, on payments to other countries
Your bank takes a fee for that. That card fee comes with no checks and no photos.
Top up your Aligana Wallet, then buy
5%
our purchasing service fee
Top up your Aligana Wallet by bank transfer or mobile money. Tap the WhatsApp button in the app, and our customer service helps you. No card, so no card fee.
Then you pay our purchasing service fee of 5%. Our team in China buys your goods for you. When they reach our warehouse, we check them and add photos. We quote shipping after we pack your goods. Extra services at checkout, like special packaging, are your choice.
Bank fees: Zenith Bank Ghana price list, Feb 2026: 7.5%. FNB Ghana price list, Mar 2026: 7%. Other banks charge other amounts. Your bank's price list shows yours.
The more you buy, the lower the fee
Our purchasing service fee is 5% of the order. As you keep buying, you move up a membership level. At each level the purchasing service fee falls. Higher levels also get more days of free storage in our warehouse.
Start
5%
7 days free storage
VIP1
4.5%
14 days free storage
VIP2
4%
21 days free storage
VIP3
3.5%
30 days free storage
VIP4
3%
45 days free storage
VIP5
2.5%
60 days free storage
Consolidation
Many orders, one box
You don't need a parcel for every order. When you submit to ship, we repack your items into one box. This is Consolidation. Then we send you the final shipping price. You pay, and we ship the one box to you.
By air
7–21 days
about, depending on the route
By sea
45–60 days
about
The app shows your order's status, up to our warehouse in China.
Questions
Before you order
Do I get photos on all my orders?
No. You get photos when your goods reach our warehouse in China. Send an order straight to your own shipper, and there are no photos.
What if the item is wrong?
If we see a problem, we tell you. You also see the photos before anything ships. While your goods are still in China, you can ask us to return an item. We talk to the seller for you. Each seller has rules: some 48 hours, some 7 days. Those rules and what you want decide it: an exchange or a refund. A return may cost a little.
How much is your purchasing service fee?
It is 5% of the order. You see it before you pay. It falls as you move up the membership levels. We quote shipping after we pack your goods. Extra services at checkout, like special packaging, are your choice.
When do I pay for shipping?
After we pack your items into one box. We send you the final shipping price, you pay, and we ship.
Who are you?
We are a registered company, in China and in Ghana.
How do I skip card fees?
Top up your Wallet by bank transfer or mobile money. Tap the WhatsApp button in the app, and our customer service helps you.
Is there help to learn the app?
Yes. We have short starter videos on YouTube. Each one shows one step.
Start small
Start with one small order
You don't have to start big. Order one small thing. Look at the photos. Watch how we handle it. Then decide.
Customer service on WhatsApp: 055 700 3306